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How do I use word prediction? Article rated 3.2/5.0
Start a writing application such as Microsoft Word. Then open WordQ. If the "Words" button is pressed down then the prediction box will appear at the text cursor. Whenever you switch applications (e.g...
Can non-Microsoft text-to-speech engines work? Article rated 3.1/5.0
While WordQ installs and mostly uses standard Microsoft voices it works with most speech engines that are installed on the computer. There is a known problem with old versions of IBM ViaVoice which sh...
Do you take purchase orders? What is the address? Article rated 3.1/5.0
Yes, we take Purchase Orders.  
Are any features missing in the trial? Article rated 3.1/5.0
The trial software is the same as the full product, except it expires after 30 days unless you purchase a serial number. You can activate an expired trial at anytime, even if it's past the initia...
Why can I hear windows sounds but WordQ is not speaking? Article rated 2.9/5.0
In this case where you can hear Windows' sounds, there are a number of things to try:  1. Check to see that the speech volume is sufficient on the WordQ Options>Speech Feedba
How do I run WordQ from a limited account? Article rated 3.2/5.0
If the user is not the sole user of the computer and is using a limited account, WordQ will not run unless installed by someone with Administrator permissions and the full WordQ directory is given REA...
I cannot proceed past the dictionary screen. How do I select a dictionary? Article rated 3.0/5.0
To the left of the dictionary, ex. English (Canadian), there is a triangle pointing right. Click on this triangle and it will turn down to reveal the dictionaries available for tha...
Developer note: Non Adobe PDF readers and hyphens Article rated 3.0/5.0
PDF documents are not the same as a word processor document. They are simply a visual representation of the document with each element placed at some x-y coordinate. They often have an accompanying te...
Where can I find the last available updates/patches to older versions of WordQ and SpeakQ? Article rated 3.1/5.0
Following the release of Version 3, the final updated version of WordQ2.x and SpeakQ1.x (for Windows) as well as the final updated version of WordQ2.x MAC were moved and can be found at
Does WordQ provide abbreviation-expansion? Article rated 3.2/5.0
Abbreviation-expansion is provided in WordQ version 3 however is not availabe in earlier version of WordQ.  Expansions in version 3 can be found by opening the WordQ toolbar and then going to Opt...
How do I type numbers when using word prediction? Article rated 3.1/5.0
There are a few ways to type numbers. If you have a numeric keypad on your keyboard, typing on it will put in numbers rather than predicting words. At Options->Predict
How can I install a demo after it was installed and removed previously? Article rated 3.4/5.0
A demo can only be installed once on a computer, although WordQ 3 can be installed as a 30-day demo if a previous WordQ demo had been installed. WordQ tracks any previous installation and this cannot ...
Why am I getting an "is not a valid Win32 application." error? Article rated 3.0/5.0
The Win32 error generally occurs when there has been a problem in the download and the file hasn't been transfered correctly. Sometimes this is caused by a hiccup during the download, and the best sol...
Why when I press F11 the text is highlighted but not spoken? Article rated 3.0/5.0
Once the text is automatically highlighted, press Spacebar to begin readin
Why doesn't the prediction box show up? Article rated 3.0/5.0
No user profile The most common cause for this is that there is no user profile set up. If in the blue bar at the top of WordQ it read "untitled" then this is the case.
Does WordQ+SpeakQ Work with Adobe's ePub books? Article rated 3.1/5.0
We tested Adobe ebook (ePub sample from Adobe site) playing through Adobe Digital Editions on Windows 7/WordQ 3(&WQ2.8) as well as WordQ 2.8 on XP, and the Read fe
USB Headset not working (Andrea Electronics NC-185VM). Article rated 3.1/5.0
Visit to download and install the Andrea AudioCommander Software BEFORE connecting the USB headset. This will ensure correct configuration and detection of your new headset, part...
How do I change a word pronunciation? Article rated 3.3/5.0
1. Choose Options>Speech Feedback... 
Why does my prediction box have a black background? Article rated 3.2/5.0
The word list color changes with system colors automatically and so if you change Windows system colors, the box changes along with it. This is designed for visual accessibility. The background color ...
How do I use in-context prediction? Article rated 3.2/5.0
Wherever you position the text cursor in your document, WordQ will show you appropriate predictions, even when the cursor is in the middle of a word.  Experiment with moving the
Why doesn't word prediction seem to work in Internet Explorer 7? Article rated 3.2/5.0
Internet Explorer 7 includes a new "Protected" mode. This mode is on by default in Vista and it conflicts with WordQ's word prediction capabilities. If you get word prediction everywhere except Intern...
Why are words with accents not being predicted? Article rated 3.2/5.0
WordQ fully supports all international characters and it does make predictions with these characters. The observed problem relates to your keyboard language setting. You need to set the language to Sp...
Why doesn't the prediction box follow the cursor? Article rated 3.1/5.0
This is an application limitation. There are a few instances where WordQ is unable to follow the text cursor; specifically certain old versions of Microsoft Word. There were a number of early Office v...
Why does the prediction box partially cover text as I write? Article rated 2.9/5.0
The font size in the prediction box is smaller than the document text. Choose a larger font in the prediction box to match the document font. The box automatically positions itself with respect to the...
I successfully registered WordQ, but it is still requesting a serial number? Article rated 2.9/5.0
There are 3 major reasons why this error may be occurring:
Can I display more than 5 word choices? Article rated 3.0/5.0
Choose WordQ Options>Prediction and choose 1-9 as the 
Why do I get an error message when I press the read button? Article rated 2.7/5.0
You may see the message “"Unable to read the selected text." Your application may not support this feature.” As documented in the User Guide, you must first select the text first in the browser and ...
Can you change the text highlighting color for reading? Article rated 3.2/5.0
You can change the highlighting of text as it is spoken • In Window
Does WordQ have internet browser screen reading capability? Article rated 3.2/5.0
Yes and no. WordQ does offer some simple screenreading capabilities. If the student can manually highlight text in a browser, then WordQ will read it aloud after pressing the Read button or pressing&n...
How do I get it to recognize my name and other unique words? Article rated 3.1/5.0
In the Speak and Select mode, only words contained within your WordQ user vocabulary are suggested. Add your name and other novel words to your WordQ's user vocabulary to ensure that they will be reco...
During unzipping should I "Overwrite files without Prompting"? Article rated 3.1/5.0
Yes, here are the specific instructions:  1. Double-click on the downloaded file WordQsetup.exe (from the location that you had saved it on your computer). 
Does WordQ work with OpenOffice? Article rated 3.2/5.0
WordQ is partially compatible with Open Office. It will work with the software, except that WordQ is unable to follow the cursor, so the prediction box is locked in place on the screen and will n...
Why has WordQ stopped predicting words? Article rated 3.0/5.0
If the problem started after WordQ had been working then the likely problem is adware/spyware. The described behavior is exactly the visible symptom of viruses that capture (steal) keystrokes (to send...
How can I use WordQ to read a printed book? Article rated 3.0/5.0
You can use WordQ to read a printed textbook or some other source. To do this you will need to scan the book with a scanner that has Optical Character Recognition (OCR) capability. OCR converts the ph...
How do I make the words in the word prediction box bigger? Article rated 3.1/5.0
Choose WordQ Options>Prediction… and click on the 
Why does it stop reading if there is any keyboard action or mouse clicks? Article rated 3.1/5.0
This is by design to so that you can quickly stop reading and not have WordQ continue to talk when you want it to stop.
Does WordQ highlight words being read back from a large document? Article rated 3.2/5.0
When you manually select text, the Read mode will read the selection back with word-by-word highlighting only in MS Word, Outlook, WordPad and Notepad. In WordPerfect and the web the highlighted text ...
Word Q not working/reading .PDF files. Article rated 3.1/5.0
WordQ is designed to access text for the purpose of writing with speech feedback, as such it requires full access to the text within a document. The security setting of the pdf may be too restrictive ...
Difficulty in importing .txt files into a new Topic list for WordQ. Article rated 3.2/5.0
The topic list import requires a hard carriage return as a delimiter. I recommend creating topic lists exclusively in Notepad to avoid this complication. 
Does WordQ work on a tablet with windows 8 and how would you install it? Article rated 3.1/5.0
WordQ will work on a tablet running a full version of Windows.  Windows Surface Tablets running Windows RT are not compatible with WordQ as they utilize "Sandboxed" apps similar to the iO/S and ...
Does WordQ work on Chromebook? Article rated 3.5/5.0
Yes! Chrome web store:  
After I copy/paste text into a document, WordQ cannot read some text. Article rated 3.3/5.0
The problem you describe is because the formatting from the source of the text is copied into the document. Example of the problem. Copying text from an Internet page then pasting the text into Micr...
WordQ 3 not working with Windows 8 Article rated 2.8/5.0
Windows 8 & 8.1 require WordQ version 3.1 and up. If an older version is already installed please take the following actions: ***Please note to export all topic lists and dictionaries as they wil...
WordQ & OSK (on screen keyboard) Article rated 3.2/5.0
WordQ by design interacts with the keyboard buffer, not all OSK’s interact with this system function. Operating system updates continually change the interaction between OSK and the main system ...
Unable to select word in the word prediction list. Article rated 3.0/5.0
This issue is common on a touchscreen computer which typically has the DPI settings increased. You may set the DPI back to 100% in the control panel and this should resolve the issue.

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